Editorial & verification policy

How Welcome to New Orleans Tours chooses, verifies, and recommends

The goal is not to crown one universal “best tour.” The goal is to help a visitor choose the experience that fits their group, time, transportation, interests, and real operating constraints—and to be explicit about what WNO knows versus what still needs confirmation.

Operator facts stay operator facts

Duration, age rules, pickup, accessibility, meeting points, vessel format, and other operating details are treated as factual only when WNO has a source for them. If we cannot support a field, the governed record stays unknown or unverified rather than being filled with a guess.

Live checkout controls volatile details

Prices, departure times, selected variants, current availability, cancellation terms, and same-day operating changes can move quickly. The participating operator's live booking path controls those details at the time of purchase.

Editorial judgment is labeled as judgment

Best-for, avoid-if, trade-off, pace, and comparative recommendations are WNO's decision guidance. They are kept separate from operator-supplied facts in the Experience Graph so an editorial opinion cannot masquerade as a verified operating claim.

Hard constraints beat preference scoring

When a verified restriction makes an experience inappropriate or ineligible for the visitor's answers, the chooser removes that experience before preference scoring. A high adventure preference cannot override an operator safety or age restriction.

Time means the whole commitment when we know it

WNO prefers verified door-to-door commitment over advertised activity duration when deciding whether something fits a visitor's schedule. If total time is not verified, we say so rather than claiming the experience fits tightly around another reservation.

Commission does not make a fact true

WNO may earn a commission from attributed bookings. Commercial relationships can determine what inventory is bookable through the site, but they do not change the verification status of a fact or override visitor-fit constraints in the recommendation logic.

Our evidence model

Three different kinds of information

Verified / sourced fact

Supported by an operator, FareHarbor, or another identified authoritative record. The graph stores source and review date with the field.

Editorial assessment

WNO's interpretation of fit or trade-offs. Useful for choosing, but not represented as an operator statement.

Unknown / needs verification

A field we do not currently have enough evidence to publish as a fact. The site should tell you to confirm it rather than inventing a value.

How a recommendation is made

Eligibility first. Fit second.

  1. 1. Remove known impossible choices. Verified age, health, time, and other hard constraints are applied before ranking.
  2. 2. Check the time budget. Governed door-to-door time is preferred where available.
  3. 3. Rank the remaining fit. Pace, history interest, transportation need, group composition, and relevant current context influence the order.
  4. 4. Explain the result. The chooser can show why the recommendation won, its trade-off, and why a real alternative lost when the graph contains enough evidence.