FAQ
Frequently Asked Questions
General answers for visitors using Welcome to New Orleans Tours and the New Orleans Concierge Desk. Specific third-party tour terms may differ, so always check the tour page and checkout terms before booking.
New Orleans Concierge Desk is an independent visitor-help, tour recommendation, and affiliate site.
Does New Orleans Concierge Desk operate the tours?
We offer our own $5 French Quarter Morning Orientation. The other tours displayed on the site are provided by independent participating operators, which generally manage the customer experience after purchase.
Where do I book tours?
Third-party tour pages link to FareHarbor booking paths or lightframes. Review the live checkout details before completing a purchase.
How do I reserve the $5 French Quarter Orientation?
The orientation runs daily at 8:00 AM and 9:30 AM. Until online checkout is connected, call or text the Concierge Desk to reserve and pay $5 per person at check-in.
Can I change or cancel a third-party tour booking?
Policies vary by tour and operator. The policy shown in checkout and your confirmation controls. After booking, use the operator details in your confirmation email.
Are prices, times, and durations guaranteed on this site?
No. Third-party prices, availability, schedules, durations, inclusions, and restrictions may change. Treat the operator checkout and confirmation as the final source.
Do you receive a commission?
This site may receive compensation or commission from third-party bookings made through links or booking tools on the site.
How do I ask about accessibility or group needs?
Before booking, contact the Concierge Desk for planning help or review the operator checkout. For specific accommodation commitments on partner tours, confirm directly with the operator.
Need help?
Email help@welcometoneworleanstours.com or call/text 504-484-9687. After booking, also use the operator contact details in your FareHarbor confirmation.
For tour selection help, visit Booking Help.